WEB DEVELOPER| 2022 - 2024 — |FACTORIT
Factorit, a non-bank financial company of the Banca Popolare di Sondrio group.
Design and implementation of a landing page and onboarding wizard for new clients of a digital factoring service.
Redesign of the corporate intranet and development of an interactive, configurable Oracle APEX dashboard featuring quicklinks, saved searches, favourite documents, and useful contacts.
Conversation design and Zendesk chatbot configuration to deliver automated customer support for self-service factoring products.
UI revamp and UX improvement for a remote customer due diligence application serving as the entry point to web factoring services.
Development of a BPMN2-based ticketing application with automated email reminders and status-change notifications using Oracle APEX and Flows for APEX.
Accessibility assessment and technical remediation conducted alongside industry experts on several external applications to ensure full WCAG compliance.